Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and PlattrTechStudio ("Company", "we", "us", or "our") concerning your access to and use of our website plattrtechstudio.com and our software development services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services

2.1 Service Offerings

PlattrTechStudio provides the following services:

• Custom software development
• Web application development
• Mobile application development (iOS and Android)
• AI and Machine Learning solutions
• Cloud solutions and deployment
• IT consulting and strategy
• SaaS product development
• Software maintenance and support

2.2 Service Scope

The specific scope of services will be detailed in a separate Statement of Work (SOW) or Service Agreement for each project. The SOW will include project deliverables, timelines, milestones, and payment terms.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about project requirements
• Provide timely feedback and approvals as outlined in the project timeline
• Ensure availability of key stakeholders for meetings and reviews
• Provide necessary access to systems, APIs, and resources as required
• Review and test deliverables within agreed timeframes
• Make payments according to the agreed schedule
• Communicate any concerns or changes promptly

4. Payment Terms

4.1 Pricing

All prices are quoted in Indian Rupees (INR) or US Dollars (USD) as specified in the project proposal or invoice. Prices are exclusive of applicable taxes unless otherwise stated.

4.2 Payment Schedule

Standard payment terms include:

• Fixed Price Projects: Typically 30-40% upfront, milestone-based payments, and final payment upon completion
• Time & Material: Monthly invoicing for hours worked
• Retainer: Monthly advance payment

Specific payment terms will be outlined in your project agreement.

4.3 Late Payments

Invoices are due within 15 days of issuance unless otherwise specified. Late payments may incur interest charges of 1.5% per month (18% per annum) or the maximum allowed by law. We reserve the right to suspend services for accounts with overdue payments exceeding 30 days.

4.4 Refund Policy

Due to the custom nature of our services, refunds are generally not available once work has commenced. Any refund requests will be evaluated on a case-by-case basis.

5. Intellectual Property Rights

5.1 Client IP

Upon full payment of all fees, you will own the intellectual property rights to the custom software developed specifically for your project, excluding any pre-existing materials, third-party components, or our proprietary tools and frameworks.

5.2 Company IP

We retain all rights to:

• Our proprietary frameworks, tools, and methodologies
• Pre-existing code and components
• General knowledge and skills gained during the project
• Code that can be generalized and reused in other projects

5.3 Third-Party Components

Projects may include open-source libraries and third-party components. These remain subject to their respective licenses. We will identify significant third-party components used in your project.

5.4 Portfolio Rights

We reserve the right to use the project in our portfolio, marketing materials, and case studies unless you request confidentiality. We will not disclose sensitive business information or proprietary details without your consent.

6. Confidentiality

Both parties agree to:

• Keep confidential information secure and not disclose it to third parties
• Use confidential information only for the purpose of the project
• Return or destroy confidential information upon request

A separate Non-Disclosure Agreement (NDA) can be executed for additional protection if required.

7. Warranties and Disclaimers

7.1 Our Warranties

We warrant that:

• Services will be performed with reasonable skill and care
• Deliverables will substantially conform to the agreed specifications
• We have the right to provide the services
• We will not knowingly introduce malicious code

7.2 Disclaimers

Except as expressly stated above:

• Services are provided "as is" without warranties of any kind
• We do not warrant that the software will be error-free or uninterrupted
• We do not guarantee specific results or outcomes
• We are not responsible for third-party services or components

7.3 Warranty Period

We provide a warranty period of 30-90 days (as specified in the SOW) for bug fixes related to the original specifications. Changes to requirements or third-party service issues are not covered under warranty.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the total fees paid by you for the specific project in question
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for loss of profits, revenue, data, or business opportunities
• We are not liable for damages caused by third-party services or components
• We are not liable for damages resulting from your misuse of deliverables

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the deliverables
• Your breach of these Terms
• Content or data you provide
• Your violation of any laws or third-party rights

10. Project Changes and Scope Creep

10.1 Change Requests

Any changes to the agreed scope must be submitted in writing. We will evaluate the impact on timeline and cost, and provide a change order for your approval before proceeding.

10.2 Timeline Extensions

Changes to scope may result in timeline extensions. We will communicate revised timelines promptly. Delays caused by client feedback, approvals, or resource availability may also extend timelines.

11. Termination

11.1 Termination by Client

You may terminate the project with 30 days written notice. You will be responsible for payment of all work completed up to the termination date, plus any non-refundable expenses incurred.

11.2 Termination by Company

We may terminate the agreement if:

• You fail to make payments within 30 days of due date
• You breach material terms of this agreement
• You fail to provide necessary cooperation or resources
• Continuation of the project becomes impractical or illegal

11.3 Effects of Termination

Upon termination, we will deliver all completed work. You must pay for all work performed up to the termination date. Any licenses granted are revoked unless full payment is made.

12. Support and Maintenance

Post-launch support and maintenance services are available under separate agreements. Support may include bug fixes, updates, monitoring, and enhancements. Terms and pricing will be specified in a separate support agreement.

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to: acts of God, war, terrorism, labor disputes, internet or utility failures, pandemics, or government actions.

14. Dispute Resolution

14.1 Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiation.

14.2 Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration in Bangalore, India, in accordance with Indian Arbitration and Conciliation Act, 1996.

14.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. The courts of Bangalore, Karnataka shall have exclusive jurisdiction.

15. Website Terms of Use

15.1 Acceptable Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Harvest or collect information about other users
• Interfere with the proper functioning of the website
• Impersonate another person or entity

15.2 Content

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

16. General Provisions

16.1 Entire Agreement

These Terms, together with any executed SOW or Service Agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

16.2 Amendments

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting on our website. Continued use of our services after changes constitutes acceptance.

16.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

16.5 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights to any successor or affiliate.

16.6 Independent Contractor

We are an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

17. Contact Information

For questions about these Terms and Conditions, please contact us: