Privacy Policy

Last Updated: December 16, 2024

1. Introduction

PlattrTechStudio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plattrtechstudio.com and use our services.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Schedule a call through Calendly
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Project requirements and budget
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visit

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To respond to your inquiries, provide quotes, and deliver requested services
  • Communication: To send you updates, newsletters, and marketing communications (with your consent)
  • Analytics: To understand how visitors use our website and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraudulent or illegal activity
  • Business Operations: To maintain and improve our website and services

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our site.

4.2 Cookies We Use

Google Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymous information including:

  • Number of visitors
  • Pages visited
  • Time spent on site
  • Traffic sources

Purpose: Analytics and performance monitoring

Duration: Up to 2 years

Session Storage (Admin Access)

We use browser session storage (not cookies) to temporarily store admin authentication. This data is automatically deleted when you close your browser and is only used for authorized access to the admin dashboard.

4.3 Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies through settings
  • Google Analytics Opt-out: Install the Google Analytics opt-out browser add-on
  • Do Not Track: We respect browser "Do Not Track" signals

Note: Blocking cookies may affect website functionality.

5. Third-Party Services

We use the following third-party services that may collect information:

Google Analytics

For website analytics and performance monitoring. Google Privacy Policy

Calendly

For scheduling consultations and meetings. Calendly Privacy Policy

Resend (Email Service)

For sending email notifications about form submissions. Resend Privacy Policy

6. Data Storage and Security

We implement appropriate security measures to protect your information:

  • Data is stored securely in our database (SQLite)
  • Admin access is password-protected
  • HTTPS encryption for data transmission
  • Regular security updates and monitoring
  • Limited access to personal information (authorized personnel only)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and inquiries are typically retained for:

  • Active Leads: Until the project is completed or inquiry is resolved
  • Archived Leads: Up to 3 years for business records
  • Analytics Data: Up to 2 years (Google Analytics)

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at contact@plattrtechstudio.com

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

PlattrTechStudio

Location: Madurai, Tamil Nadu, India

Email: contact@plattrtechstudio.com

Phone: +91-9980813847

Website: plattrtechstudio.com

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights including:

  • Right to be informed about data collection and use
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

CCPA Compliance (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

Note: We do not sell your personal information to third parties.