Hightech Verification — Bank Background-Verification Platform

Hightech Verification: a bank background-verification platform

A full-stack platform for a background-verification agency that checks loan applicants' homes and businesses for banks. Bank staff submit requests on the web, field agents carry out guided visits on a mobile app with GPS, photos and signatures, and admins review the results and send branded PDF reports back. We also designed and built the agency's public website.

Bank portal Admin console Mobile field app Public website

The problem

Hightech Credit Analysis carries out on-site checks for banks and lenders, visiting a loan applicant's home or business to confirm the details. This used to run on paper forms.

What we built

We replaced the paper process with a connected system: a web portal, a mobile field app and a secure backend — and a public website to bring in new business.

Bank portal (web)

Bank representatives sign in and create verification requests for one or more addresses
Each job can be followed through every stage until the report is ready to download

Admin console (web)

Agency admins manage bank clients, field staff, service regions and jobs
A question-set builder for interview forms, with conditional questions and "acknowledge" steps
Review of submissions, with the option to edit answers before approving the report
A dashboard that shows activity in charts

Field app (mobile)

Field agents log in with their phone number and a PIN, and receive jobs through push notifications
Each visit follows a guided interview based on the agency's original paper forms
Agents capture photos, audio and the applicant's signature, and the app records their GPS location

Fraud and quality checks

When a visit is submitted, the system measures how far the agent was from the target address and from the configured service areas
Visits that look suspicious or like a no-show are flagged automatically for review

Reports

Approved jobs become professional, branded PDF reports that the bank can download

Public website

A marketing website presenting the agency's credit investigation and field verification services to banks, NBFCs, fintechs and financial institutions across Tamil Nadu
Pages for services, industries served and why to choose the agency, with a "Request a Verification" call to action throughout and a WhatsApp chat button for quick enquiries

Technical highlights

Two layers of security

The app checks each user's role on every page (super admin, company admin, bank rep or field agent), and the database enforces row-level security on every table. Each bank only ever sees its own data.

Protected multi-step actions

Creating a request with several addresses or submitting a visit each runs as a single protected database function, so users can't change fields they shouldn't through direct table access.

Automatic fraud flags

On submission, the system measures how far the agent was from the target address and the configured service areas, and flags suspicious visits or no-shows automatically.

Guided field interviews

Each visit follows an interview based on the agency's original paper forms, with conditional questions, acknowledge steps, photos, audio and the applicant's signature.

Branded PDF reports

Approved jobs become professional PDF reports, generated with React-PDF, that the bank can download from its portal.

30+ versioned migrations

The schema grew through more than 30 versioned SQL migrations, including automatic reference numbers, editable GPS coordinates and storage rules for media files.